Welcome to P K Kelkar Library, Online Public Access Catalogue (OPAC)

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1. Service Productivity Management : Improving Service Performance using Data Envelopment Analysis (DEA) / : [electronic resource] :

by Sherman, H. David [author.] | Zhu, Joe [author.] | SpringerLink (Online service).

Source: Springer eBooksMaterial type: book Book; Format: electronic available online remote; Literary form: not fiction Description: XXII, 328 p. online resource.Publisher: Boston, MA : Springer US, 2006.Online access: Click here to access online Availability: Items available for loan: PK Kelkar Library, IIT Kanpur (1).

2. Location Theory : A Unified Approach / : [electronic resource] :

by Nickel, Stefan [author.] | Albandoz, Justo Puerto [author.] | SpringerLink (Online service).

Source: Springer eBooksMaterial type: book Book; Format: electronic available online remote; Literary form: not fiction Description: XXII, 437 p. online resource.Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg, 2005.Online access: Click here to access online Availability: Items available for loan: PK Kelkar Library, IIT Kanpur (1).

3. Coping with Uncertainty : Modeling and Policy Issues / : [electronic resource] :

by Marti, Kurt [author.] | Ermoliev, Yuri [author.] | Makowski, Marek [author.] | Pflug, Georg [author.] | SpringerLink (Online service).

Source: Springer eBooksMaterial type: book Book; Format: electronic available online remote; Literary form: not fiction Description: XIII, 330 p. 56 illus. online resource.Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg, 2006.Online access: Click here to access online Availability: Items available for loan: PK Kelkar Library, IIT Kanpur (1).

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